Harness the full power of the most advanced hardware, software, network security systems, and cloud networking options.

 

Complement, extend, or completely outsource your ongoing IT service needs with IntelliSupport services.

If your IT infrastructure isn’t working efficiently, you’re losing time and money.

IntelliSupport eliminates downtime. It provides customized, desktop-to-cloud IT infrastructure management, from network consulting to complete help desk technical support for:

  • Desktop systems
  • Physical networks
  • Virtual networks
  • All network elements
    (such as servers, routers, switches, and wireless access points)

With IntelliSupport, you get end-to-end service and support for every element in your network during regular office hours. Or, you can opt for support 24 hours a day, seven days a week, and 365 days a year.

Choose the Right Service Level for Your Organization

IntelliSupport allows you to complement, extend, or completely outsource your IT service needs with:

  • Help Desk Desktop Support
  • Blocktime Service
  • Monthly Service

Our Help Desk Desktop Support services give you all the benefits of having a fully staffed, in-house IT department at a fraction of the cost.

Choose from a variety of support options that provide solutions to the network and computer problems that plague you most often.

And because we remotely monitor hundreds of aspects of every system’s performance on your network, we can anticipate and correct many problems before they occur.

Our Blocktime Service provides a variety of technical support and consulting services at a significant saving compared to standard per incident or time and materials support pricing options.

Purchase blocks of service hours with rates set according to the range of hours purchased. Once a Blocktime Service contract is in place, you can apply the hours purchased to any type of service:

  • Audit
  • New installation
  • Troubleshooting and repair
  • Migration
  • Training
  • General consulting

And for more flexibility, you can set aside hours for scheduled, periodic network maintenance or monitoring.

Our hassle-free, fixed-rate monthly service contract option allows you to choose the specific services you need each month:

  • Maintenance
  • Remote monitoring
  • On-call support
  • Help desk support (either in-house or external)

We customize your monthly service contract to fit your daily business operation so that you always have the managed IT support you need, when you need it.

IntelliSupport
IntelliSupport
IntelliSyn offers a full range of service level agreements that back our service commitments with guaranteed response rates.

Outsource your ongoing IT service needs. Contact us